Job Description

Job Description

Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 25-93706

Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities: -

• We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language.
• Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills.
• This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang;
• Ability to clearly communicate complex messages over the phone.
• Ability to navigate through multiple systems at a time.
• ALL candidates must complete employment testing prior to submission.

Key Requirements and Technology Experience: -

• HS Diploma or GED with 2 years of customer service experience
• Must have strong verbal and written communication skills.
• Call center experience is preferred
• Healthcare industry experience
• Medical background helpful

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration

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