Job Description

Job Description

Job Description

Salary:

Administrative Assistant

About Wil-Ro, Inc:
Crafted in America since 1973, Wil-Ro, Inc. manufactures high-quality truck bodies for landscaping, hauling, construction, equipment distribution, and farming. Headquartered in Gallatin, Tennessee, Wil-Ro serves customers and distributor partners nationwide. Wil-Ro is an award-winner of The Tennesseans Top Workplaces 2025.

Wil-Ro, Inc. is looking for an energetic, outgoing, and experienced individual to join our growing organization. We are excited to find team members who align with our EIGHT core values:

Lead with Humility Innovate & Grow

Make Manufacturing Fun Give Back

Eagerly Give Praise Demonstrate the Golden Rule

Deliver a Premier Product Live Passionately

Job Responsibilities & Qualifications

Responsibilities:

• Answer and direct incoming calls, transferring to the appropriate team members as needed.
• Update, organize, and maintain business files to ensure accuracy and accessibility for team members.
• Prepare and type reports, letters, and other business documents with attention to detail.
• Perform weekly production board updates and key audits to support operational accuracy.
• Sort, distribute, and respond to incoming mail in a timely and efficient manner.
• Provide general administrative support to team members, contributing to an organized, efficient, and productive workplace.

Details:

• Full-time, MondayFriday; 7:00 a.m. 4:00 p.m.
• On-site position based in Gallatin, TN

Qualifications:

• Positive attitude with a commitment to delivering excellent customer service.
• Familiarity with common office processes, including filing, mail handling, and directing phone calls.
• Proficiency with basic computer applications (word processing, spreadsheets, databases, and entry-level accounting software).
• Accurate and efficient typing skills for data entry, minutes, correspondence, and email communication.
• Strong verbal communication skills for interacting with team members, customers, and business partners.
• Customer service mindset for assisting both internal staff and members of the public.
• Excellent organizational skills and the ability to multitask across various administrative responsibilities.
• High attention to detail to ensure accuracy and quality in all tasks, including minutes, reports, and messages.
• Integrity and discretion when handling sensitive employee and customer information.

Benefits:

• Paid time off

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