Job Description

Job Description

Must Have

• Atlassian products (Confluence & Jira)
• Dynatrace - dashboard monitoring
• Microsoft Office Suite
• Postman & SoapUI
• ServiceNow
• Team collaboration
• Understanding of Agile software delivery and methodologies processes

Flex Skills/Nice to Have:

• Experience working between a Product Owner or Product Manager and Development staff.
• Experience working with Architecture and Design teams.
• Experience in maintaining and organizing team backlogs.
• Experience in roadmap building and milestone tracking.
• Experience in release planning and delivery forecasting.

Roles and Responsibilities:

• Lead in gathering and translating business requirements into clear, concise user stories and acceptance criteria.
• Interfacing with High-End stakeholders.
• Collaborate closely with development and testing teams, ensuring seamless communication and alignment throughout the project lifecycle.
• Capturing detailed notes, sharing out action items, managing boards, creating and managing delivery schedules.
• Supporting data migration from First Bank as the information comes to the client.
• Dive deep into backlog refinement and prioritization activities, shaping the roadmap for project delivery.
• Contribute expertise to process improvement initiatives, driving efficiency and effectiveness in our Agile practices.
• Coordinate release management activities, including scheduling releases and ensuring documentation is up to date.
• Utilize ServiceNow for ticket tracking and release management, providing timely resolution of issues, requests, and releases.

Soft Skills:

• Comfortability in leadership, delegation, negotiation, influence and persuasion.
• Comfortability in presenting and facilitating high stake communications and change.
• Comfortability and Experience in driving change management and process improvement.

Education/Certifications:

• Bachelors required, Management Information Systems, Business Degree in Technology, etc

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