Call Center Representative Job at Luxury Bath Technologies, Gilbert, AZ

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  • Luxury Bath Technologies
  • Gilbert, AZ

Job Description

Call Center Representative

Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.

General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.

Responsibilities:

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowners information including names and addresses phone numbers etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowners' information and important details of conversation
  • Confirm appointments placed with canvassers or sales representative
  • Issue appointments for reps to meet prospective homeowners
  • Quality control phone calls
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports

Qualifications:

  • Knowledge of sales and marketing principles and strategies
  • Relevant work experience in telemarketing, sales, marketing, or promotions
  • Product knowledge --Training provided
  • Proficiency in relevant computer applications

Compensation for this role is $17-20/hr plus commission.

Job Tags

Work experience placement,

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