Job Description

LaSalle Network is seeking a Call Center Representative to join a fast-paced financial services team in Chicago! This contract position is ideal for someone who enjoys problem-solving, helping customers, and staying organized while managing a high volume of calls.

You'll play a key role in keeping clients informed, confident, and satisfied - all while growing your skills in a professional, team-driven environment.

Key Details:

• Compensation: $17-$20/hour
  
• Benefits: Medical, dental, and vision insurance available through LaSalle Network
  
• Location: Chicago, IL
  
• Work Model: Hybrid - 3 days onsite, 2 days remote | 8:00 AM-4:30 PM, Monday-Friday

What's the job?

• Handle inbound and outbound calls to support customers with financial account inquiries
  
• Research and resolve issues efficiently while maintaining compliance with company policies
  
• Document all customer interactions accurately in internal databases
  
• Collaborate with team members to ensure service goals are met
  
• Maintain professionalism and a positive attitude during every customer interaction

What's needed?

• At least 2 years of customer service or call center experience
  
• Experience using Microsoft Office Suite
  
• Ability to manage multiple tasks and stay calm under pressure
  
• Strong attention to detail and communication skills
  
• Self-motivated with a passion for helping others

What's in it for me?

• $17-$20/hour pay range
  
• Access to LaSalle Network's contractor benefits (medical, dental, vision)
  
• Exposure to a respected financial organization
  
• A supportive, fast-paced workplace where your work matters

Bring your customer service expertise and energy to a team that values accuracy, empathy, and results. Apply now!

Yuli Chavez
Team Lead
LaSalle Network

LNOSHR

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.

Job Tags

Contract work, Temporary work, For contractors, Work at office, Remote work, Monday to Friday,

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