Job Description

Job Description

Job Description

Bilingual Virtual Sales Representative (Cold Caller)

As a  Bilingual Virtual Sales Representative , your primary role will be to conduct  cold calls, set appointments, and close sales , making  at least 100 calls a day . You will use both languages to reach out to as many potential customers as possible, with a specific focus on engaging and closing sales within multiple demographic  markets in the United States Metro Regions . You will be primarily focused on selling and setting appointments to offer  major company postpaid cell phone plans . You will be at the forefront of real-time, on-camera interactions with our customers, delivering expert product recommendations, conducting demos, and providing a premier sales experience through various methods (live video, telephone, and chat).

In this role, you’ll provide a unique and exceptional customer experience. In addition to cold calling and sales pitching, you’ll access and maintain records in appropriate point of sale systems and handle a variety of sales-related tasks, including customer contracts and warranties, processing credit applications, completing orders from multiple fulfillment options, and activating service.

What will it take to succeed?

In addition to your cold calling focus,  high energy ,  positivity ,  professionalism , and ease with on-camera interactions will be key to your success. These skills, combined with a  competitive mindset to meet and exceed sales goals, will ensure that each customer interaction becomes a successful sales opportunity.

You’ll also be required to:

• Cold call at least 100 potential customers per day to set appointments and close sales.
• Reach out to markets in New York and New Jersey to generate leads and close sales, communicating effectively in both  English and your Bilingual language .
• Sell and set appointments to sell  major company postpaid cell phone plans to customers.
• Consistently display a  high-energy ,  positive ,  professional , and  friendly willingness to assist customers through video, chat, or telephone interactions.
• Possess a  competitive spirit and desire to meet and exceed sales goals.
• Continually maintain working knowledge of all company products, services, and promotions.
• Make recommendations according to customer needs.
• Utilize operational systems to process purchases of all products and services.
• Multi-task in a  fast-paced team environment.
• Educate and engage customers through product demonstrations over video software.
• Interact with and sell to customers via video, chat, or telephone interactions and provide  prompt and courteous customer service .
• Ensure adherence to  channel-specific methods, procedures, and clean-desk policies .
• Adhere to all appearance standards, including a dress code.

Requirements:

• Prior experience at AT&T, T-Mobile, or Verizon is  required .
• Bilingual proficiency in Hindi, Urdu, and English is  required .
• High energy and the ability to maintain a positive and professional demeanor throughout the workday.
• 1-3 years of  cold calling , retail, customer-facing, and/or call center sales experience.
• Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by business needs.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Ability to Commute:

• Great Neck Plaza, NY 11021 (Required)

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