Job Description

Job Description

Job description

Community Manager at Mario Badescu Skin Care

Mario Badescu Skin Care is seeking a Community Manager who will lead the brands Community Department to support brand initiatives and activations. Become a vital part of a leading global beauty brand, renowned for its innovative products and iconic brands. As a Community Manager, you'll play a pivotal role in shaping and nurturing online communities, engaging with passionate consumers, and driving brand advocacy across social media platforms. Your expertise in social media management will be essential in building strong relationships with brand enthusiasts and amplifying the company's digital presence.

RESPONSIBILITIES:

• Post, monitor, and engage with the online community across various social media channels and Try Your Best Platform
• Compelling copy, captions, and community responses that resonate with the target audience and strengthen brand voice
• Create and optimize engaging social media content, including text, visuals, and multimedia, to capture attention and drive engagement
• Respond promptly and effectively to questions and comments across all social channels, demonstrating exceptional customer service and crisis management skill
• Cultivate organic relationships with influencers and advocates through community outreach, product initiatives, and identification of new consumer segment
• Collaborate with key partners to ensure seamless integration of social media support for product launches, events, and brand partnership
• Generate insightful reports on social media performance, providing data-driven recommendations for optimizing strategies and maximizing impact
• Leverage social listening tools to identify emerging trends, understand consumer sentiment, and inform content creation and community engagement effort
• Support the digital lead on various digital media initiatives, including channel management processes, content innovation, and launch planning

Must Have:

• 2-4 years of experience in social media management, demonstrating a proven track record of building and engaging online community
• Excellent verbal and written communication skills, with a keen ability to adapt messaging to different platforms and audience
• Strong attention to detail, ensuring accuracy and consistency in all social media communications
• A creative eye for curating visually appealing and engaging social media content that aligns with brand aesthetic
• Ability to thrive in a fast-paced environment, managing multiple projects and deadlines effective
• Self-starter mentality with an entrepreneurial spirit, demonstrating initiative and a proactive approach to problem-solving
• Enthusiastic attitude and adaptability to navigate a rapidly evolving digital landscape
• Passion for social and digital media, with a strong understanding of current trends and best practice
• Willingness to work occasional nights and weekends to support real-time community engagement and events

Desired strengths:

• Well organized
• Creative and resourceful in proactively identifying and proposing solutions to issues that may arise during product development or in transfer to manufacturing.
• A strong collaborator who is prepared to interface with technical support groups including marketing and sales

Job Type: Full-time, Based out of New York, NY office.

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