Job Description
Job Summary: The Bath Technical Trainer delivers fundamental technical training to employees, including developing course materials, imparting new skills, and assessing the efficiency of training programs.
Primary Responsibilities:
1. Develop and facilitate technical (installation) training programs specific to the three key installer classifications (Apprentice, New Hire, Existing Lead/Apprentice Installer).
2. Provides expertise in best-in-class learning strategies, methods, processes, and curriculum for developing workforce capability.
3. Develops continual education training curriculum to address emerging trends in industry
4. Serves as a subject-matter expert in the identification, design & development of course curriculum as well as lesson plans within the subject matter areas to be taught, as they relate to the department.
5. Manage all aspects of classroom preparation including creating/distributing agendas, product materials, scheduling invitations, managing rosters, coordinating all appropriate product & system training, etc.
6. Measure the effectiveness & overall quality of training, including metrics reporting, the development of recommendations for improvement, program innovation & competitive analysis/comparison
7. Encourage, motivate & inspire others to embrace learning & coach for behavior modification.
8. Facilitates regularly scheduled advanced training modules to allow completion of certification/apprentice programs.
9. Assists sales department by delivering product and installation training for new/existing HICs
10. Monitors completion, comprehension and retention of content deployed to identify effectiveness & continuous improvement opportunities
Work Schedule: Full-Time
Requirements
Skills Required for Role:
Education:
Desired Experience:
· 3+ years of experience conducting/leading training, including On-The-Job training/coaching, or similar, in-home remodeling environment preferred
Benefits
Benefits Overview At PJ Fitzpatrick, we believe our team deserves the best. Thats why we offer a comprehensive benefits package that includes:
~ Supports the client relationship by demonstrating product/service features to help the customer achieve specific business results and maximum value from the product(s). ~ Supports client account satisfaction, account growth by effectively responding to client sensitive...
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