Benefits:
Being part of an amazing team
Fun place to be and work
401(k)
401(k) matching
Competitive salary
Flexible schedule
Opportunity for advancement
Emergency Veterinary Receptionist – Client Service Representative (CSR) (Part-Time)-a
📍 Georgia Veterinary Emergency and Triage Services (GVETS) – Watkinsville, Georgia 🕒 Part-Time | Evenings, weekends, and holidays required Location: Georgia Veterinary Emergency and Triage Services (GVETS), Watkinsville, Georgia Schedule: Evenings, Weekends & Holidays Required
Welcome to GVETS!
Fast-paced. Fun. Fulfilling. Growing Rapidly. GVETS is a new Emergency and Critical Care hospital, opened just 6 weeks ago and already growing fast. This is your chance to be part of an Emergency and Critical Care team from the ground up—help shape our culture, grow with us, and become part of a supportive family that’s excited about what we’re building together.
We’re looking for friendly, passionate team members who want to help us grow while building a fun, supportive workplace. Every shift brings new cases, new challenges, and new opportunities to learn. If you love staying busy, enjoy working with an incredible team, and want to feel genuinely excited to come to work, you’ll fit right in here!
About the Role
As a Client Service Representative (CSR), you’ll be the welcoming face and calming voice for pet owners during some of their most stressful moments. You’ll help keep things running smoothly at the front desk while supporting our doctors, technicians, and—most importantly—our patients and their families.
What You’ll Be Doing
🐾 Client Communication & Support
Greet clients with warmth, kindness, and professionalism—both in person and on the phone
Answer phones and help triage emergency calls and walk-in cases
Share important information with the medical team quickly and clearly
Explain hospital policies, procedures, and financial options in a supportive way
Enter client and patient information accurately into medical records
Process invoices and payments with attention to detail
Offer reassurance and compassion during emotional and high-stress situations
🤝 Team Support
Work closely with veterinarians, technicians, and fellow CSRs to keep the hospital running smoothly
Communicate clearly and collaborate as part of a tight-knit team
Help maintain a clean, organized, and welcoming front desk and lobby
Support hospital safety, infection control, and emergency protocols
What We’re Looking For
Previous veterinary, medical, or customer service experience is a plus—but not required
Excellent communication and multitasking skills
Calm, friendly, and confident demeanor in fast-paced or emotional situations
A genuine love for animals and the people who love them
Positive attitude and team-first mindset
Flexible availability for evenings, weekends, and holidays
Why You’ll Love Working at GVETS
✨ Fun, energetic, and supportive work environment ✨ Never a dull day—see and learn something new every shift ✨ Competitive pay based on experience ✨ Meaningful, rewarding work when it matters most ✨ Daily interaction with pets ✨ Training, learning, and growth opportunities in emergency and critical care ✨ Room for career advancement
If you’re looking for a role where you can learn, grow, stay challenged, and truly make a difference, we’d love to meet you. Apply today and join the GVETS family!
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