Gym Center Manager Job at Zennith People Inc, Woodside, NY

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  • Zennith People Inc
  • Woodside, NY

Job Description

Job Description

Job Description

Zennith People Inc. is hiring a Fitness Studio Manager for our client, a Fitness Studio, to lead daily operations and the member experience at the Flushing location(s). You’ll manage the front-of-house team, drive memberships and retail revenue, and maintain a spotless, safe, and welcoming studio in line with brand standards.

Key Responsibilities

  • Team Leadership: Recruit, hire, train, schedule, and coach front-desk/Studio Coordinator teams; manage attendance, coverage, and performance feedback.

  • Operations: Coordinate vendors and troubleshoot equipment; ensure cleanliness/safety; manage inventory and POS accuracy; oversee cash handling and daily reconciliation.

  • Billing & Systems: Administer pricing, memberships, payment plans, failed-payment recovery, freezes, promotions, and reporting in Mindbody .

  • Sales: Achieve membership, retail, and repeat-purchase targets; execute upsells, referral programs, and in-studio campaigns; track funnel metrics.

  • Client Experience: Resolve inquiries/complaints promptly; train staff on service standards and service recovery.

  • Marketing Support: Execute in-studio promotions, signage, events, and community partnerships in coordination with Marketing.

Requirements (Hard Must-Haves)

  • 2+ years full-time management experience as a Manager/Assistant Manager in a fitness center or boutique fitness studio (people-leadership role; not trainer-only/front-desk-only).

  • Managed team size of 5+ with independent scheduling and coaching responsibility.

  • Proven, quantified sales results: provide at least two metrics (e.g., monthly net member growth %, revenue target attainment, PT/retail lift).

  • 1+ year of Mindbody administrator-level experience (pricing, products, failed payments/dunning, freezes, promo codes, reporting).

  • Schedule: Able to work mornings/evenings/weekends/holidays ; on-site in Flushing and flexible across locations.

  • Strong customer service, organization, and multitasking; authorized to work in the U.S.

Preferred

  • Mandarin Chinese speaking is a plus (not required).

  • CPR/AED certification; multi-location oversight; new-studio launch experience; basic facilities/vendor management.

Compensation & Benefits

  • Employee benefits administered by Zennith People Inc. (e.g., health insurance, PTO, studio membership perks).

Job Tags

Full time, Flexible hours, Weekend work, Day shift, Afternoon shift,

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