Medical Receptionist Job at Community Health Program Inc, Pittsfield, MA

ZGFOSS8vZmlEYUZaSGZZcm5oaDkxNzVJOEE9PQ==
  • Community Health Program Inc
  • Pittsfield, MA

Job Description

Job Description

Job Description


ABOUT THE ORGANIZATION

Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area.

Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.

Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the provider’s schedules and ensures that patients and providers are notified accordingly. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures

POSITION REQUIREMENTS

Medical Receptionist Essential Duties and Responsibilities:

  • Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received.
  • Provide schedule support to providers.
  • Perform clerical duties as requested.
  • Provide information to patients/outside callers.
  • Record and deliver messages.
  • Answer, screen and route outside calls to the appropriate area or individual.
  • Conduct scheduling/reminder/re -scheduling phone calls to patients.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
  • Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
  • Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance.
  • Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
  • Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Punctual and reliable; ability to maintain schedule commitments.

Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School or Equivalent
  • Spanish speaking/bilingual is a plus.
  • Function in a busy office setting.
  • Manage difficult or emotional customer situations.
  • Respond to requests for service and assistance.
  • Support organization’s goals and values.
  • Flexible

Physical Requirements:

  • Click here to view the Administrative ADA requirements

FULL-TIME/PART-TIME Full-Time

POSITION Medical Receptionist

EXEMPT/NON-EXEMPT Non-Exempt

LOCATION MA, Pittsfield, CHP Berkshire Pediatrics

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

PI9b9d0f93f3e8-25405-38041369

Job Tags

Full time, Work at office, Flexible hours,

Similar Jobs

Essentia Health

Nephrologist Job at Essentia Health

 ...PRACTICE SPECIFICS Join a team of 5 Nephrologists. Call will be 1:6. Casual staff used to cover call on an as needed basis Full scope of Nephrology practice Clinical Nephrology, hypertension and post-transplant care Hospital practice includes ICU and acute... 

Life Care Health Services LLC

Clinical Social Worker LCSW Job at Life Care Health Services LLC

 ...Health Services is a team of dedicated care providers specializing in psychiatry, psychology, marriage and family therapy, clinical social work, addiction treatment, and nursing. Our mission is to support individuals and families facing personal, emotional, marital, or... 

CBIZ

Outsourced Accounting Supervisor Job at CBIZ

Join to apply for the Outsourced Accounting Supervisor role at CBIZ2 days ago Be among the first 25 applicantsJoin to apply for the Outsourced...  ...clients audits as the main contact with external auditorsManage the preparation of our clients 990 and tax forms and year... 

TouchPoint

HOUSEKEEPER (FULL TIME AND PART TIME) Job at TouchPoint

 ...Description We are hiring immediately for full time and part time HOUSEKEEPER positions. Address : MyMichigan Medical Center - 200...  ...light cleaning duties to maintain establishments, including hotels, restaurants and hospitals, in a clean and orderly manner.... 

UBS

KYC Analyst Job at UBS

 ...other governmental agencies, self-regulatory organizations and internal policies and industry best practices? Were looking for a KYC analyst to: execute the Know Your Customer (KYC) activities, ad-hoc regulatory requirement reports, and remediation's of the branch....