Job Description
The Mortgage Loan Officer is responsible for originating quality first mortgage loans that provide value to the organization while delivering high levels of service to our members. Primarily serves existing members and incoming EastRise inquiries via multiple channels including online, phone, virtual, and in-person appointments during set office days to ensure branch coverage. Efficiently handles large volumes of unassigned applications based on market conditions. Maintains relationships with realtors and ensures high satisfaction to grow referral business in addition to the internal focus.
The Mortgage Loan Officer is eligible for commission pay on top of base salary.
Description
Manages mortgage loan application pipeline in conjunction with Mortgage Loan Assistants, Mortgage Underwriters, Construction Loan Coordinators, Mortgage Loan Processors and Mortgage Loan Closers to achieve maximum efficiency and member/realtor satisfaction.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Experience
A minimum of one year of similar or related experience, including preparatory experience.
Education/Certifications/LicensesHigh school degree, or equivalent. Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment.
Interpersonal SkillsA significant level of trust, creditability and diplomacy is required to be an effective subject matter expert in the position. In depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Other SkillsMust be at least 18 years of age. Favorable Background, Credit, Criminal, Bondability, and Reference Checks required. (Motor Vehicle check dependent on position.) Travel to other branches or locations may be required depending on position. Knowledge of Fannie Mae and Freddie Mac guidelines is required. Bilingual skills are a plus.
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