Job Description

Job Description

Job Description

-employee-and-job-application-privacy-notice/

Position Overview

The New York State Manager will support and strengthen Westcor’s presence in New York by overseeing key operational, compliance, and strategic initiatives across the state. This role partners closely with the Regional Manager and collaborates with Sales, Underwriting, Administration, and Education teams. The State Manager will help drive agency engagement, support growth opportunities, ensure operational excellence, and maintain financial discipline within the market.

This is not a sales role and does not manage underwriting counsel or administrative staff; instead, the State Manager works cross-functionally to ensure state operations run efficiently and in alignment with company goals.

Key Responsibilities

Agency Operations & Compliance

• Oversee the end-to-end agency application and appointment process for New York agents, ensuring timeliness, accuracy, and compliance with state requirements.
• Serve as a state-level point of contact for agents regarding operational questions, onboarding, and procedural guidance.
• Assist in maintaining adherence to Westcor policies, NY DFS regulations, and internal audit requirements.

Business Development Support

• Partner with the Regional Manager and Sales Manager to identify and develop new agency prospects.
• Support agent engagement efforts through outreach, relationship-building, and participation in industry events.
• Monitor market trends and competitive landscape within New York.

Education & Training

• Help oversee Westcor’s New York education programs, including Continuing Education (CE) and Continuing Legal Education (CLE).
• Coordinate with internal subject-matter experts to schedule, promote, and deliver educational content to agents.
• Track attendance, certification requirements, and program performance.

Financial Management

• Learn and assist in building the annual state projection budget.
• Support the Regional Manager in managing the New York expense budget with accuracy and accountability.
• Conduct monthly P&L reviews for the state, identifying variances and ensuring financial targets are maintained.

Internal Collaboration

• Work closely with regional underwriting counsel and administrative teams (who report to the Regional Manager) to ensure smooth workflows and timely support for agents.
• Collaborate with Corporate departments (Compliance, Education, Marketing, Finance) to support state-level initiatives.

Qualifications

• Minimum 5–7 years of experience in the title insurance industry, agency operations, or related real estate/insurance fields.
• Strong knowledge of New York title practices and regulatory environment preferred.
• Excellent organizational and project-management skills.
• Strong communication abilities, both written and verbal.
• Comfortable working cross-functionally in a matrix-based organization.
• Financial aptitude or willingness to learn budgeting, forecasting, and P&L analysis.
• Ability to travel within New York and occasionally regionally.

Key Competencies

• Analytical Thinking: Ability to review data, identify issues, and propose solutions.
• Collaboration: Works effectively with multiple departments and teams.
• Initiative: Proactively identifies opportunities to improve operations and agent experience.
• Adaptability: Able to shift priorities quickly in a fast-paced environment.
• Professionalism: Represents Westcor with integrity and a strong customer-service mindset.

Reasoning Ability

· Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Ardán offers some great perks:

· Health, dental, and vision benefits.

· Employer-paid disability and life insurance.

· Flexible spending accounts.

· 401K with company match.

· Paid time off and company-paid holidays.

· Wellness resources.

Salary Range: $200,000.00 to $225,000.00 (annually)

Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

Job Tags

Similar Jobs