Job Description

Job Description

We’re looking for a reliable, fast-learning leader to help keep things running smoothly behind the scenes at the airport. In this role, you’ll oversee a team, handle important admin tasks, and make sure everything is up to code — all while supporting major airline accounts. If you’re organized, flexible, and ready to grow, we’d love to hear from you!

About us

Air Fayre is an award-winning catering team that is in search of the best and the brightest to join our dynamic team of airline catering enthusiasts. Our fast paced, employee-centric culture is comprised of talented, diverse people. As a member of the team, your mission will be to support inflight catering.

Benefits

• Generous healthcare coverage, including medical, dental & vision.
• Comprehensive 401(k) program with company matching.
• Tuition reimbursement
• 10 paid holidays per year
• Up to 5 weeks of paid time off

Position

Operations Supervisor

Annual Salary $49,000 to $55,000 PLUS Yearly BONUSES!

What Your Day Is Like

• Oversee and manage staff in production. Conduct structured training using established job instructions to ensure staff is trained & developed to meet the requirements of their role.
• Coordinate delivery times and management of staff. Create job assignment sheets, daily review of flight run sheets with dispatch.
• Ensure strict compliance with food safety protocols, HACCPS guidelines, and airline catering standards to maintain the highest levels of safety and quality. 
• Lead and train teams on proper food handling, sanitation practices and airline-specific catering, requirements ensuring all operations meet regulatory and customer expectations. 
• Maintain refrigeration temperature logs.
• Assess status of shift, meet with lead, and address any items needing immediate attention
• Ensure adequate inventory to run the shift and proper catering/ decatering protocols are followed.
• Create job assignment sheets, daily review of flight run sheets with dispatch, and hold shift briefings with staff.
• Coordinate product delivery and service needs for the Crew Lounge.
• Ensuring an elevated level of hygiene in all areas and always adhering to safe working practices.
• Ensure compliance with food safety SOP’s and FDA regulations at all times.

Best Candidates Will Have

• At least 2 years of supervisory experience in a related industry. Strong interpersonal & communication skills and ability to influence teams & actions through leadership qualities.
• Ability to perform under pressure, maintain a consistent level of work output, and be willing to adapt to unpredictable working hours and situations.
• Previous experience in food service, airline catering or regulated industry strongly preferred; candidate must understand food safety standards, compliance and operational workflows.
• Proactive, excellent follow-up & follow-through. 
• Experience working with established performance goals.
• Outgoing who can thrive in fast-paced environments. Enjoys managing people, is engaging, and is a strong communicator.
• Experience in utilizing job training aids to allow one to quickly train employees to do a job correctly, safely, and conscientiously.

Physical Requirements

• Must be able to lift, push, pull, and move product/ equipment 25-60 lbs periodically.
• Regularly stands, bends, and repetitive movements during shift.
• Must be able to work in outdoor elements (summer/ winter) and occasionally enter cooler storage.

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