Job Description

The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.

The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.

Benefits:

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time and part-time employee events and gatherings

• Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
• Ensure department is functioning within all local, state and federal laws.
• Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
• Communicates using two-way radio and telephones.
• Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
• Attends and represents the department or its officers at court hearings.
• Maintains contact with supervisory staff to coordinate department activities.
• Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
• Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
• Operates a company vehicle in accordance with departmental policy and procedure.
• Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
• Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
• Organizes, designs, updates and delivers all departmental trainings.
• Keep up to date and accurate records of trainings for all departmental personnel.
• Assist in preparing annual budget and monitors compliance.
• Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
• Research, organize and execute departmental purchases as approved by the Manager of Security.
• Research, write and revise the Department Manual of Policies and Procedures.
• Recommend, assist, and lead in employee discipline procedures.
• Coordinate, approve and maintain daily paperwork and packets.
• Review and approve reports prepared by subordinate officers.
• Conduct periodic performance evaluations on appointed personnel.
• Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
• Develop and manage an internal auditing team.
• Monitors emerging trends in risk assessment and loss prevention.
• Implements innovative strategies to safeguard assets and operations and anticipates future challenges.

• Bachelor’s Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
• 1 – 4 Years related experience Law Enforcement.
• At least 21 years of age.
• Possess a valid driver's license.
• Possess or have the ability to obtain NC and SC armed Security Officer certification.
• Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
• Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
• Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
• Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
• Must possess a working knowledge of Criminal Law.
• Required to read, comprehend and speak English language.
• Ability to work nights, weekends, and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.

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