divh2Service Advisor (Toyota Experience Preferred)/h2pAs a Service Advisor, youre one of the most important team members at Norm Reeves Toyota Dallas. Youre responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians./ppYour work will ensure our guests leave 100% satisfied with their Norm Reeves location experience. This role is a great way to kick start your career with us!/ppstrongWhat Youll Do:/strong/pulliGreet guests as they arrive in the Service drive/liliCommunicate empathetically with guests about their vehicle/liliOffer solutions and added services to guests/liliPrepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest/liliProvide timely follow-up progress of each repair order and contact guests with repair changes/liliAnalyze quality control reports and maintain a high Customer Service Index Score/liliProcess monetary transactions/li/ulpstrongWhat Youll Need:/strong/pulliFull time availability. Youll also need to be at least 18 years old./liliA valid drivers license and acceptable driving record/liliCreative, positive, team player attitude/liliAbility to analyze situations and make win-win business decisions/liliHonesty, empathy, and exceptional communication skills/liliLeadership skills in team-based and independent settings/li/ulpstrongWhat We Offer:/strong/pulliUnlock Your Potential Free Training Limitless Advancement Opportunities to Skyrocket Your Career Growth./liliInvest in Yourself Tuition Reimbursement/liliHealth and Wellness First Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving./liliEnjoy Complimentary Group Life Insurance for Added Peace of Mind./liliYour Network, Your Success Employee Referral Bonus Program - Earn While Building a Stronger Team./liliShop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location./liliSecure Your Future - Build Wealth with 401k Matching/liliSmart Savings, Smart Choices Section 125 Cafeteria Plan Flexible Spending Account - Save on Taxes for Qualified Expenses./li/ulpEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div
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