Job Description
SD Marine, a premier marine service center in the Florida Keys, is seeking an experienced Service Writer to join our growing team.
Position Overview:
The Service Writer will be the primary point of contact for our service customers, ensuring a smooth workflow from scheduling to completion. This role involves preparing work orders, communicating with customers, coordinating with technicians, and keeping jobs on track and on time.
Requirements:
• Lightspeed experience a plus (marine or powersports industry preferred)
• Strong organizational and communication skills
• Ability to multi-task in a fast-paced service environment
• Detail-oriented with excellent follow-up skills
Bonus Experience:
• Warranty processing
• Parts ordering & inventory management
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