Job Description

Training Specialist

This position is a senior trainer within MAS/HAS. Incumbent develops and implements IVC program training curriculum, programming for medical centers employees. The incumbent provides initial and ongoing orientation for inpatient/outpatient and CBOC's. Incumbent is responsible for IVC MSA scheduling training for both internal VA Scheduling and Community of Care. Responsible for implementation of classroom and on the job educational experiences and validation of competencies. Responsibilities include but are not limited to:

• Develops and implements training module(s) for new and existing employees for inpatient/outpatient, CBOC MSAs, HBAs, Travel clerks, and other medical center staff (clerical, administrative and clinical).
• Performs work in the development and/or evaluation of courses for training programs, implements changes based upon evaluations of courses/programs.
• Provides instruction covering a wide variety of topics in well-established areas of a subject matter field, which includes training health care providers and MSAs, HBAs and travel clerks.
• Identifies and determines training priorities, conducts and administers training programs, and develops and improves training guidance as it relates to VistA, CPRS and other computer applications.
• Enhances orientation and other educational programming to ensure the competencies for Medical Center employees using competency-based orientation and validation program and activities.
• Trains and orientates users (clerical, administrative and clinical) in selected program and applications (VISTA, CPRS and TMS).
• Manages IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes.
• Develops, obtains, and adapts current instructional material. Performs duties involving the instruction of training courses or the modification of course content and/or material.
• Uses a wide range of teaching methods or tools, depending on the students learning requirements.
• Initiates educational programming which is responsive to changes in the policy/procedure/technology and promotes the mission, vision and values of the organization.
• Identifies problems, selects/implements alternative learning strategies, sets daily objectives, documents progress including discussing with employee, and formally reports to immediate supervisor for potential action.

Work Schedule: 8:00 am - 4:30 pm, Monday - Friday

Virtual: This is not a virtual position.

Position Description/PD#: Training Specialist/PD12007A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements Conditions of Employment:

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary/trial period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2025.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

The Training Specialist, GS-1712-09 does require an Individual Occupational Requirement that will need to be met. Your resume will be reviewed in regards to the Individual Occupational requirement, and it will be reviewed, to ensure that the Individual Occupational Requirement is met. Please understand that the Individual Occupational Requirement is required IN ADDITION to the required Specialized Experience.

Individual Occupational Requirement:

• Education: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled.
• OR, Experience: General Experience (for GS-5 positions): Experience that provided evidence of the ability to instruct students in the use of equipment, principles, or practices of the subject or occupation.
• This experience may have been gained as a teacher or instructor; in on-the-job supervision or instruction of subordinates or fellow workers; or in work involving application of the principles, practices, and techniques of the occupation or subject-matter field of the position to be filled.
• Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction.

Specialized Experience Requirement GS-09:

You may qualify based on your experience and/or education as described below:

• Specialized Experience GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
• Specialized knowledge of and skill in performing technical aspects of the programs, such as scheduling, electronic programs, medical software, etc. in order to plan, organize and facilitate training for all program staff.
• Knowledge of program objectives, policies, procedures, and regulatory requirements in order to effectively plan, direct and administer the training program for the service, including coordinating with the facility Education Department, other agency program offices, and outside organizations.
• Knowledge of an extensive body of rules, procedures, and/or operations in training to perform a wide variety of interrelated of nonstandard procedural assignments and to resolve a wide range of problems.
• Posses the ability to design, evaluate, and develop programs, training plans, course methods, materials and aids, and training records.
• Possess skills in oral and written communication with a variety of people from different backgrounds and different levels of understanding.
• This may include clerical, technical, administrative, and professional (medical and non-medical) people at all levels.
• Knowledge and skill in the use of computer equipment with a wide variety of software such as Word, Excel, PowerPoint, Outlook, Access, Internet and several databases.
• Knowledge of an extensive body of rules and regulations governing confidentiality, including but not limited to the Privacy Act, Health Information Portability and Accountability Act (HIPPAA), the Freedom of Information Act (FOIA), and 38 USC 7332.
• OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
• OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

You will be rated on the following Competencies for this position:

• Communications
• Education and Training
• Interpersonal Skills
• Teaching Others

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and

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