Job Description

Job Position:  UPS Technician Field Engineer 

Location:  Ohio/Colorado/Florida/Iowa/Michigan/Minnesota/Texas/Illinois/Tennessee 

  Client: Energy Domain  

Salary:  $100K/Year 

Job Description  

• UPS Technician Level 3 or 4 Mission Critical Services is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Our technicians are factory trained in most major UPS manufactures of static equipment (i.e., Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton to name a few). Our technicians perform preventive maintenance and equipment testing, as well as emergency service calls to high-profile government, institutional and commercial customers. The Mission Critical Services Group also provides engineering and technical support to customers and other divisions.
• Daily travel with independent work structure.
• Emergency call availability unless on PTO or Off Call is available 24/7.
• Maintain/safeguard company issued equipment, tools, and equipment.
• Battery installation, replacement & maintenance.
• Perform necessary preventative maintenance tasks to equipment under the contract as scheduled.
• Customer contact and interface, good personal presentation. 
• Communicate the availability status to the corporate office.
• Communicate the availability status to Team Lead or Management.
• Protect company proprietary information, manuals, and records.
• The use of electronic and electrical test equipment, as necessary.
• Coordinate and manage all on-site subcontractors employed by MCS, as necessary.
• Maintain company or personal vehicle in a secure and operational condition; maintain insurance as required by the company.
• Ensure that the work is performed to MCS Standards.
• Complete all paperwork, including Field Service Reports and Expense Reports, and other job required reports promptly and efficiently.
• Provide technical assistance to customers & MCS Team technicians on request.
• Maintain Technical documentation for study and/or evaluation.
• Willing and able to attend product specific training as the company considers necessary.
• Cross train other (UPS Technicians) as needed. Other duties as required.
• Examine power electronic systems and their associated controls. Typical systems include but are not limited to UPS systems, battery systems associated with power back up systems, Static Transfer Switches, Power Distribution Units, and their associated controls. Inspections Checks are not limited to Initial, In-process, Visual Condition, and Final Inspections, Maintenance Operational Checks, and Failure Analysis, and repairs.
• Ensures that systems and components adhere to quality standards established by applicable codes, publications, checklist, and specifications. Reviews and checks system drawings and specifications for accuracy and reliability.
• Technician will determine maintenance requirements, inspection requirements, and compliance with technical resolved discrepancies between recorded and actual system components by research with owner/manufacturer or by physical inspections. Corrects and certifies changes entered for the record.
• Provides technical assistance and expertise regarding power electronic devices to owners and engineers. Technician must perform inspections, technical assistance, maintenance assistance, and instruction on site personnel, advises site personnel on proper maintenance practices, procedures, and techniques. Reviews and interprets existing technical documents applicable to inspections, modifications, and maintenance of power electronics.
• Resolves technical issues that were encountered. Prepares reports of findings and provides recommendations on system improvements and implementation of quality control programs. The physical demands are expressed by those that must be met by an employee to effectively perform the essential functions of the job, including lifting, and installing batteries.

The company expects the employees to observe all safety standards. Maintains operational expertise with the following instrument:   

• Digital multi-meter
• Power analyzer 
• Infrared camera
• Digital camera
• Insulation test equipment
• EMI/EMF meters
• Battery test equipment (Alber/Medtronic’s)
• Oscilloscope

It requires 7x24x365 availability when on call. The job position may require overnight travel at company expense.

Performs other duties as assigned.   

Supervisory Controls:   

• The Regional Managers and Team Leads are responsible for overseeing the work. Technician receives assignments in terms of schedules, priorities, and general instructions regarding particular problem areas. Is provided with freedom of action within the framework of established MCS policies, procedures, and production schedules, accomplishing assignments on their own initiative. Completed work is subject to review for adherence to policy, soundness of recommendations, and overall achievement of organizational tasks and functions.
• The primary purpose of the job is to provide inspection and certification of power electronics Systems & Subsystems, and their key components. The final objective is to obtain reliability, availability, and quality of power while maintaining the electrical system in a safe manner.

Qualifications Requirements:   

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military experience.
• This position requires at least five (5) years of experience with various UPS systems, batteries, test equipment and associated electrical devices such as switchgears, panels, breakers, disconnects, ATS’s, and generators.
• Accuracy in reading and interpreting complex technical instructions, blueprints, and schematic diagrams. Strong understanding of NEC, maintenance procedures, maintenance and supply procedures, and quality control procedures.
• Demonstrate the ability to assess complex electrical systems, perform damage assessments, estimate maintenance, parts, and labor requirements, diagnose malfunctions, and employ testing and inspection methods when necessary.
• The use of laptop computers, various software packages and other electronic communication devices will be necessary.
• Requires strong written and oral communication skills. Future training and certification requirements; various manufacturer maintenance courses, power quality training courses, and certification.
• The technician must be proficient in Microsoft Office products. Maintain professional appearance & Positive attitude.
• Be available to attend monthly safety or company scheduled meetings.

Abilities:   

• Lifts at least one hundred (100) pounds at one time and sixty (60) pounds for an extended period. Relocates a 12-foot stepladder without assistance.
• Works at various heights up to sixty feet (60) and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders. Walks, lifts, squats, crawls, kneels pushes, pulls, and reaches overhead on a routine and repetitive basis.
• Possess excellent vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• Can use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to occur. It does not involve solving the issue, only recognizing there is a problem.
• Apply general rules to specific problems to provide answers that are accurate.
• Combine elements of information to form general rules or conclusions (including finding a connection between unrelated events).
• See details at a close distance (within a few feet of the observer). Listen to and comprehend information and ideas presented by spoken words and sentences. 

NOTE:  

• Company Matches 3% on a IRA. Paid Meical and dental , but don’t pay for Vision. 
• They get 2 weeks’ Vacation 
• Company gives monthly Bonus’s of 300.00 if the company is doing well, Company gives 500.00 Annual if the company does well. On top if your performance is great, you get another annual Bous 
• Paid Cell Phone Bill, Paid Tolls, Company gives you Safety equipment, tools, car, credit card, Laptop 
• It requires 7x24x365 availability when on call. The job position may require overnight travel at company expense. You are allowed to take 2 weekends off a month 

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