Job Title: Representative-Welcome Center
Position Summary: Available to open the branch at 4:45-11am. Delivers professional level service to all members, guests, and program participants. Responds to member and guests needs, promotes and sells memberships and programs. Maintains professional appearance of self, front desk and lobby areas.
Essential Functions: • Provides excellent customer service experience to members, guests, and program participants in person and on the phone. • Monitors and responds to security issues at front desk and lobby access points. • Interviews, provide tours, and sells memberships to prospective members, and promotes renewals to existing members. • Maintains records and accounts of front desk membership and program sales. • Builds relationships with members; assist members to connect with other members. • Resolves membership concerns; informs supervisor of unusual situations or unresolved issues. Portuguese and Spanish speaking is a plus and encouraged to apply.
• Manage front desk cash receipts, records, and reconciliation of accounts daily. • Schedule might include opening, closing, weekend shift; week to week schedule changes as required.
YMCA Competencies: Mission and Community Oriented: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. People Oriented: Seeks first to understand the other’s point of view; remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Results Oriented: Strives to meet or exceed goals and deliver a high value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments and transfers learning form one situation to another. Establishes goals, clarifies tasks, plans work, and participates in meetings. Personal Development Oriented: Accurately assesses personal feelings, strengths and limitations, and how they impact relationships. Pursues self development that enhances job performance. Demonstrates an openness to change; seeks opportunities in the change process.
Qualifications: • Previous customer service, sales and/or business interaction experience • Knowledge of general office computer and administration procedures • Experience in interacting with people with diverse backgrounds • Experience or ability to work under pressure; maintain composure; resolve issues • Ability to communicate programs, conduct tours, complete sales process
Physical Demands: • The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform the essential functions of this position.
...New and improved industry-leading wages! Transdev is hiring for a variety of Automotive and Diesel Mechanics positions in the Minneapolis/St. Paul area. Transdev is seeking multiple experienced A or B technicians to perform maintenance on a variety of vehicles including...
...Medical Staff Credentialing Specialist Position Summary At Wilson Health, we believe exceptional patient care depends on a strong foundation of quality, safety, and compliance. As our Medical Staff Credentialing Specialist, you will play a critical role in ensuring...
Description: The Senior Construction Superintendent oversees and directs all Building Superintendents, in house construction teams and outside... ...and project follow-up. This position is for a hands-on manager who will complete maintenance items and supervise others to do...
...government officials to determine how they'll be implemented, and then write technical papers for our internal use as well as helpful how-to... .... Wage: $20.50 per hour Benefits: ~100% employer-paid medical, dental and vision for employees ~ Annual review with raise...
...Job Description Location :CHA Cambridge Hospital Work Days : Varied Category :Medical Assistant Department :Pediatric Office Practice Cambridge Job Type : Full time Work Shift :8hr shifts, mon-thur 9:30-6 fri 9-5:30 Hours/Week : 40...