Work-from-Home Customer Service Agent Job at American Income Life, Virginia Beach, VA

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  • American Income Life
  • Virginia Beach, VA

Job Description

Join Our Legacy of Helping Families Achieve Financial Peace

Join a mission-driven company that’s been helping  middle-income families protect their financial futures for decades. We specialize in providing  life and supplemental benefits to members of  labor unions, credit unions, associations, and veteran service organizations —people who keep our communities strong.

Requirements / Responsibilities / Rewards

Since 1982 , we’ve grown to become the  largest distribution system of Globe Life , with 1,800+ licensed affiliates across 60 territories in North America. Our agency is known for providing industry-leading training, hands-on support, and a dynamic team culture built for long-term success.

What You’ll Do

  • Engage with  warm leads (no cold calling) to assess client needs.
  • Present tailored benefit solutions via  Zoom meetings, calls, and emails .
  • Build trusted relationships with clients to ensure lasting satisfaction.
  • Meet or exceed monthly goals while contributing to a positive team culture.
  • Stay current on product updates and industry trends.

Who You Are

  • A clear communicator with strong people skills.
  • Self-motivated, dependable, and driven by results.
  • Organized and capable of managing your own schedule.
  • Tech-comfortable with virtual tools and online systems.
  • Excited to grow in a fast-paced, supportive environment.

What We Offer

  • 100% remote work – from anywhere in the U.S.
  • Comprehensive training & ongoing support to set you up for success.
  • Weekly pay bonuses , and  residual income potential .
  • Medical reimbursement program after 90 days.
  • Rapid career advancement and leadership opportunities.
  • Fun, energetic team culture built around success.
  • All-expense-paid incentive trips for top performers.

How to Apply

If you’re ready to take your career to the next level and help families achieve financial peace of mind, we want to hear from you!

Apply today with your  resume and a  brief cover letter explaining why you’d be a great fit.

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Job Tags

Weekly pay, Full time, Remote work,

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