We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...for Napa County. We promote the region as an attractive travel destination and enhance its public image as a dynamic place to visit, live, and work. The Public Information Officer is a new corporate communications role that is responsible for managing, executing and...
...Job Title: Physician Reviewer/Advisor For Independent Medical Exams (IME) As Physician Reviewer/Advisor for Independent Medical Exams (IME), you will utilize clinical expertise and reviews insurance appeals, and prospective and retrospective claims. The Physician Reviewer...
Job Summary The early morning Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities...
...Job Description Flatbed CDL Driver, All Routes: $899.14 - $2,034.78/per week. Full Benefits AMERICA... ...Transport is hiring experienced CDL-A flatbed truck drivers for all routes! We offer regional, local, dedicated, and OTR routes. As a driver, you will transport...
...Spray Painter-Paint, Assembly and Shipping (Metal Container Fabricator) Container Products Company is accepting resumes for a full-time spray painter. Our employees work a regular day shift Mon-Thur 5:30am-4:30pm (overtime is sometimes available and mandatory). Job...